{"id":65438,"date":"2026-09-17T15:42:14","date_gmt":"2026-09-17T19:42:14","guid":{"rendered":"https:\/\/jgmleonard.com\/lawyer\/?p=65438"},"modified":"2026-09-17T22:30:46","modified_gmt":"2026-09-18T02:30:46","slug":"lawyers-stop-using-voicemail","status":"publish","type":"post","link":"https:\/\/jgmleonard.com\/lawyer\/lawyers-stop-using-voicemail\/","title":{"rendered":"Lawyers &#8211; stop using voicemail"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"65438\" class=\"elementor elementor-65438\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5328cf e-con-full e-flex e-con e-parent\" data-id=\"c5328cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3ed0bad e-con-full e-flex e-con e-child\" data-id=\"3ed0bad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f917953 elementor-widget elementor-widget-heading\" data-id=\"f917953\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lawyers - stop using voicemail<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2538d57 e-con-full e-flex e-con e-child\" data-id=\"2538d57\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca03af5 elementor-widget elementor-widget-text-editor\" data-id=\"ca03af5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0\u00a0<\/p><p>80% of potential clients will NOT leave a voicemail and 35% of law firms never call back. This is costing most law firms a lot of money.<\/p><p><a href=\"https:\/\/www.legalnavigator.ai\/post\/silent-lines-new-study-shows-35-of-calls-to-law-firms-now-go-unanswered\"><u>https:\/\/www.legalnavigator.ai\/post\/silent-lines-new-study-shows-35-of-calls-to-law-firms-now-go-unanswered<\/u><\/a><\/p><p>One undeniable challenge for law firms is that voicemail can hinder communication when prospective clients call. Although it may not always be feasible to answer every incoming call, law firms should aim to minimize voicemail incidents as much as possible.<\/p><p>When potential clients encounter voicemail, some may choose to wait for a callback, particularly if they have a referral for a specific attorney or if their matter is not urgent. However, many clients, upon reaching voicemail, may decide against leaving a message and instead contact another law firm. Even those who do leave a voicemail may not wait long for a response before seeking assistance elsewhere.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ec2b13 e-con-full e-flex e-con e-parent\" data-id=\"7ec2b13\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-78af5d3 e-con-full e-flex e-con e-child\" data-id=\"78af5d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d7cb83 elementor-widget elementor-widget-heading\" data-id=\"8d7cb83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voicemail Challenges for Law Firms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-80f8edb e-con-full e-flex e-con e-child\" data-id=\"80f8edb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6ca9af elementor-widget elementor-widget-text-editor\" data-id=\"d6ca9af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0\u00a0<\/p><p>80% of potential clients will NOT leave a voicemail and 35% of law firms never call back. This is costing most law firms a lot of money.<\/p><p><a href=\"https:\/\/www.legalnavigator.ai\/post\/silent-lines-new-study-shows-35-of-calls-to-law-firms-now-go-unanswered\"><u>https:\/\/www.legalnavigator.ai\/post\/silent-lines-new-study-shows-35-of-calls-to-law-firms-now-go-unanswered<\/u><\/a><\/p><p>One undeniable challenge for law firms is that voicemail can hinder communication when prospective clients call. Although it may not always be feasible to answer every incoming call, law firms should aim to minimize voicemail incidents as much as possible.<\/p><p>When potential clients encounter voicemail, some may choose to wait for a callback, particularly if they have a referral for a specific attorney or if their matter is not urgent. However, many clients, upon reaching voicemail, may decide against leaving a message and instead contact another law firm. Even those who do leave a voicemail may not wait long for a response before seeking assistance elsewhere.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e156b0 e-flex e-con-boxed e-con e-parent\" data-id=\"5e156b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3c55aac e-con-full e-flex e-con e-child\" data-id=\"3c55aac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e1ecce elementor-widget elementor-widget-heading\" data-id=\"7e1ecce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Legal Matters Are Often Urgent for Clients \u00a0<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ead342 e-con-full e-flex e-con e-child\" data-id=\"8ead342\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87c68ee elementor-widget elementor-widget-text-editor\" data-id=\"87c68ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>For many potential clients, their legal issues are perceived as emergencies. When faced with a situation causing stress or anxiety, they typically seek immediate assistance.<\/p><p>Therefore, if a potential client discovers a law firm through an advertisement or its website, it is imperative that the firm does everything possible to prevent them from encountering voicemail. If voicemail is unavoidable, it is essential that return calls are made promptly. Delays of hours or even days in responding to voicemails may lead potential clients to engage with another firm that is more responsive.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d9d9b7 e-flex e-con-boxed e-con e-parent\" data-id=\"4d9d9b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-466a062 e-con-full e-flex e-con e-child\" data-id=\"466a062\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae47fd3 elementor-widget elementor-widget-heading\" data-id=\"ae47fd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Strategies to Reduce or Eliminate Voicemail \u00a0\u00a0<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79aa4d4 e-con-full e-flex e-con e-child\" data-id=\"79aa4d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fbc237 elementor-widget elementor-widget-text-editor\" data-id=\"2fbc237\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Hire a receptionist<\/p><p>The most obvious is to hire a receptionist. But this doesn\u2019t help the calls that come in after hours, on weekends, lunch break, or when the receptionist is busy on another call.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7eaead9 elementor-widget elementor-widget-image\" data-id=\"7eaead9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"444\" src=\"https:\/\/jgmleonard.com\/lawyer\/wp-content\/uploads\/2026\/09\/hire-a-receptionist.jpg\" class=\"attachment-large size-large wp-image-65593\" alt=\"\" srcset=\"https:\/\/jgmleonard.com\/lawyer\/wp-content\/uploads\/2026\/09\/hire-a-receptionist.jpg 783w, https:\/\/jgmleonard.com\/lawyer\/wp-content\/uploads\/2026\/09\/hire-a-receptionist-300x170.jpg 300w, https:\/\/jgmleonard.com\/lawyer\/wp-content\/uploads\/2026\/09\/hire-a-receptionist-768x435.jpg 768w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd13fce e-flex e-con-boxed e-con e-parent\" data-id=\"cd13fce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e6b3c3e e-con-full e-flex e-con e-child\" data-id=\"e6b3c3e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8665692 elementor-widget elementor-widget-heading\" data-id=\"8665692\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Use an AI receptionist<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8cc4b1a e-con-full e-flex e-con e-child\" data-id=\"8cc4b1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93fa58d elementor-widget elementor-widget-text-editor\" data-id=\"93fa58d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The best solution is to have AI receptionist that can take call, answer questions, book a consultation, or redirect the call o a live person.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11287d8 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"11287d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jgmleonard.com\/lawyer\/ai-receptionist-for-lawyers-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c82569 e-flex e-con-boxed e-con e-parent\" data-id=\"1c82569\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b4439b3 e-con-full e-flex e-con e-child\" data-id=\"b4439b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de8c5ab elementor-widget elementor-widget-heading\" data-id=\"de8c5ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conclusion<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c682120 e-con-full e-flex e-con e-child\" data-id=\"c682120\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07cb534 elementor-widget elementor-widget-text-editor\" data-id=\"07cb534\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To effectively reduce or eliminate voicemail, law firms must adopt a proactive approach. First, it is essential to have adequate legal staff available to answer and respond to incoming calls during normal business hours and an AI receptionist for other times.. This may involve establishing a dedicated intake department or assigning specific staff members to this responsibility, emphasizing the importance of prioritizing prospective clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4248cd6 elementor-widget elementor-widget-text-editor\" data-id=\"4248cd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>While there are certainly options to eliminate voicemail altogether, it is vital for law firms aiming to thrive in attracting new business to focus on minimizing the frequency of potential clients reaching voicemail.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c14394d e-flex e-con-boxed e-con e-parent\" data-id=\"c14394d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3c4867b e-con-full e-flex e-con e-child\" data-id=\"3c4867b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9ab51c elementor-widget elementor-widget-heading\" data-id=\"e9ab51c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Learn more<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90c456b e-con-full e-flex e-con e-child\" data-id=\"90c456b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e33304 elementor-widget elementor-widget-text-editor\" data-id=\"9e33304\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Fill out the form below and I will send you a free quete without any obligation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7466b4c e-con-full e-flex e-con e-child\" data-id=\"7466b4c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b53a78 elementor-widget elementor-widget-shortcode\" data-id=\"6b53a78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"forminator-ui forminator-custom-form forminator-custom-form-65626 forminator-design--default  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-65626\" data-uid=\"6ac2f138e170d\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-65626\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-65626 forminator-design--default  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"65626\"\n\t\t\t\t data-color-option=\"theme\" data-design=\"default\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"6ac2f138e170d\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-4 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-1_6ac2f138e170d\" id=\"forminator-field-name-1_6ac2f138e170d-label\" class=\"forminator-label\">Your name<\/label><input type=\"text\" name=\"name-1\" value=\"\" placeholder=\"\" id=\"forminator-field-name-1_6ac2f138e170d\" class=\"forminator-input forminator-name--field\" aria-required=\"false\" autocomplete=\"name\" \/><\/div><\/div><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-4 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_6ac2f138e170d\" id=\"forminator-field-email-1_6ac2f138e170d-label\" class=\"forminator-label\">Email Address<\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"\" id=\"forminator-field-email-1_6ac2f138e170d\" class=\"forminator-input forminator-email--field\" data-required=\"\" aria-required=\"false\" autocomplete=\"email\" \/><\/div><\/div><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-4 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_6ac2f138e170d\" id=\"forminator-field-phone-1_6ac2f138e170d-label\" class=\"forminator-label\">Phone<\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"\" id=\"forminator-field-phone-1_6ac2f138e170d\" class=\"forminator-input forminator-field--phone\" data-required=\"\" aria-required=\"false\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"url-1\" class=\"forminator-field-url forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-url-1_6ac2f138e170d\" id=\"forminator-field-url-1_6ac2f138e170d-label\" class=\"forminator-label\">Website URL<\/label><input type=\"url\" name=\"url-1\" value=\"\" placeholder=\"\" id=\"forminator-field-url-1_6ac2f138e170d\" class=\"forminator-input forminator-website--field\" data-required=\"\" aria-required=\"false\" \/><\/div><\/div><div id=\"currency-1\" class=\"forminator-field-currency forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-currency-1_6ac2f138e170d\" id=\"forminator-field-currency-1_6ac2f138e170d-label\" class=\"forminator-label\">Avg amount clients spend with you<\/label><span id=\"forminator-field-currency-1_6ac2f138e170d-description\" class=\"forminator-description\">How much on average will each client spend with  you?<\/span><div class=\"forminator-input-with-suffix\"><input name=\"currency-1\" value=\"\" placeholder=\"\" id=\"forminator-field-currency-1_6ac2f138e170d\" class=\"forminator-input forminator-currency\" data-required=\"\" aria-required=\"\" data-decimals=\"2\" data-inputmask=\"&#039;groupSeparator&#039;: &#039;&#039;, &#039;radixPoint&#039;: &#039;.&#039;, &#039;digits&#039;: &#039;2&#039;\" data-hidden-behavior=\"zero\" type=\"number\" step=\"any\" aria-describedby=\"forminator-field-currency-1_6ac2f138e170d-description\" \/><span class=\"forminator-suffix\">USD<\/span><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"number-1\" class=\"forminator-field-number forminator-col forminator-col-4 \"><div class=\"forminator-field\"><label for=\"forminator-field-number-1_6ac2f138e170d\" id=\"forminator-field-number-1_6ac2f138e170d-label\" class=\"forminator-label\">Daily phone calls<\/label><input name=\"number-1\" value=\"\" placeholder=\"\" id=\"forminator-field-number-1_6ac2f138e170d\" class=\"forminator-input forminator-number--field\" inputmode=\"decimal\" data-required=\"\" data-decimals=\"0\" aria-required=\"false\" data-inputmask=\"&#039;groupSeparator&#039;: &#039;&#039;, &#039;radixPoint&#039;: &#039;&#039;, &#039;digits&#039;: &#039;0&#039;\" data-hidden-behavior=\"zero\" type=\"number\" step=\"any\" min=\"1\" \/><\/div><\/div><div id=\"number-2\" class=\"forminator-field-number forminator-col forminator-col-4 \"><div class=\"forminator-field\"><label for=\"forminator-field-number-2_6ac2f138e170d\" id=\"forminator-field-number-2_6ac2f138e170d-label\" class=\"forminator-label\">Daily voicemails<\/label><input name=\"number-2\" value=\"\" placeholder=\"\" id=\"forminator-field-number-2_6ac2f138e170d\" class=\"forminator-input forminator-number--field\" inputmode=\"decimal\" data-required=\"\" data-decimals=\"0\" aria-required=\"false\" data-inputmask=\"&#039;groupSeparator&#039;: &#039;&#039;, &#039;radixPoint&#039;: &#039;&#039;, &#039;digits&#039;: &#039;0&#039;\" data-hidden-behavior=\"zero\" type=\"number\" step=\"any\" min=\"1\" \/><\/div><\/div><div id=\"number-3\" class=\"forminator-field-number forminator-col forminator-col-4 \"><div class=\"forminator-field\"><label for=\"forminator-field-number-3_6ac2f138e170d\" id=\"forminator-field-number-3_6ac2f138e170d-label\" class=\"forminator-label\">Percent of voicemails answered<\/label><input name=\"number-3\" value=\"\" placeholder=\"\" id=\"forminator-field-number-3_6ac2f138e170d\" class=\"forminator-input forminator-number--field\" inputmode=\"decimal\" data-required=\"\" data-decimals=\"0\" aria-required=\"false\" data-inputmask=\"&#039;groupSeparator&#039;: &#039;&#039;, &#039;radixPoint&#039;: &#039;&#039;, &#039;digits&#039;: &#039;0&#039;\" data-hidden-behavior=\"zero\" type=\"number\" step=\"any\" min=\"1\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"radio-1\" class=\"forminator-field-radio forminator-col forminator-col-12 \"><div role=\"radiogroup\" class=\"forminator-field\" aria-labelledby=\"forminator-radiogroup-radio-1-6ac2f138e170d-label\"><span id=\"forminator-radiogroup-radio-1-6ac2f138e170d-label\" class=\"forminator-label\">What shoud be the next step?<\/span><label id=\"forminator-field-radio-1-label-1\" for=\"forminator-field-radio-1-1-6ac2f138e170d\" class=\"forminator-radio forminator-radio-inline\" title=\"Contact me to discuss more\"><input type=\"radio\" name=\"radio-1\" value=\"one\" id=\"forminator-field-radio-1-1-6ac2f138e170d\" aria-labelledby=\"forminator-field-radio-1-label-1\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Contact me to discuss more<\/span><\/label><label id=\"forminator-field-radio-1-label-2\" for=\"forminator-field-radio-1-2-6ac2f138e170d\" class=\"forminator-radio forminator-radio-inline\" title=\"Show me a demo\"><input type=\"radio\" name=\"radio-1\" value=\"two\" id=\"forminator-field-radio-1-2-6ac2f138e170d\" aria-labelledby=\"forminator-field-radio-1-label-2\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Show me a demo<\/span><\/label><label id=\"forminator-field-radio-1-label-3\" for=\"forminator-field-radio-1-3-6ac2f138e170d\" class=\"forminator-radio forminator-radio-inline\" title=\"Give me a quote\"><input type=\"radio\" name=\"radio-1\" value=\"Give-me-a-quote\" id=\"forminator-field-radio-1-3-6ac2f138e170d\" aria-labelledby=\"forminator-field-radio-1-label-3\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Give me a quote<\/span><\/label><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"radio-2\" class=\"forminator-field-radio forminator-col forminator-col-12 \"><div role=\"radiogroup\" class=\"forminator-field\" aria-labelledby=\"forminator-radiogroup-radio-2-6ac2f138e170d-label\"><span id=\"forminator-radiogroup-radio-2-6ac2f138e170d-label\" class=\"forminator-label\">How should I contact you<\/span><label id=\"forminator-field-radio-2-label-1\" for=\"forminator-field-radio-2-1-6ac2f138e170d\" class=\"forminator-radio forminator-radio-inline\" title=\"Telephone me\"><input type=\"radio\" name=\"radio-2\" value=\"one\" id=\"forminator-field-radio-2-1-6ac2f138e170d\" aria-labelledby=\"forminator-field-radio-2-label-1\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Telephone me<\/span><\/label><label id=\"forminator-field-radio-2-label-2\" for=\"forminator-field-radio-2-2-6ac2f138e170d\" class=\"forminator-radio forminator-radio-inline\" title=\"Email me\"><input type=\"radio\" name=\"radio-2\" value=\"two\" id=\"forminator-field-radio-2-2-6ac2f138e170d\" aria-labelledby=\"forminator-field-radio-2-label-2\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Email me<\/span><\/label><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-2\" class=\"forminator-field-email forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-2_6ac2f138e170d\" id=\"forminator-field-email-2_6ac2f138e170d-label\" class=\"forminator-label\">Email Address<\/label><span id=\"forminator-field-email-2_6ac2f138e170d-description\" class=\"forminator-description\">What is the best email address to use to contact you?<\/span><input type=\"email\" name=\"email-2\" value=\"\" placeholder=\"\" id=\"forminator-field-email-2_6ac2f138e170d\" class=\"forminator-input forminator-email--field\" data-required=\"\" aria-required=\"false\" autocomplete=\"email\" aria-describedby=\"forminator-field-email-2_6ac2f138e170d-description\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"phone-2\" class=\"forminator-field-phone forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-2_6ac2f138e170d\" id=\"forminator-field-phone-2_6ac2f138e170d-label\" class=\"forminator-label\">Phone<\/label><span class=\"forminator-description\" id=\"forminator-field-phone-2_6ac2f138e170d-description\">What phone number should I use to contact you?<\/span><input type=\"text\" name=\"phone-2\" value=\"\" placeholder=\"\" id=\"forminator-field-phone-2_6ac2f138e170d\" class=\"forminator-input forminator-field--phone\" data-required=\"\" aria-required=\"false\" autocomplete=\"off\" aria-describedby=\"forminator-field-phone-2_6ac2f138e170d-description\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_6ac2f138e170d\" id=\"forminator-field-textarea-1_6ac2f138e170d-label\" class=\"forminator-label\">When is the best day and time to contact you?<\/label><textarea name=\"textarea-1\" placeholder=\"\" id=\"forminator-field-textarea-1_6ac2f138e170d\" class=\"forminator-textarea\" style=\"--forminator-textarea-min-height:140px;\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-2\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-2_6ac2f138e170d\" id=\"forminator-field-textarea-2_6ac2f138e170d-label\" class=\"forminator-label\">Further questions?<\/label><textarea name=\"textarea-2\" placeholder=\"\" id=\"forminator-field-textarea-2_6ac2f138e170d\" class=\"forminator-textarea\" style=\"--forminator-textarea-min-height:140px;\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-3\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-3_6ac2f138e170d\" id=\"forminator-field-textarea-3_6ac2f138e170d-label\" class=\"forminator-label\">More information<\/label><span id=\"forminator-field-textarea-3_6ac2f138e170d-description\" class=\"forminator-description\">In order to make a demo of how the AI receptionist would work with your website. Please give me links to other websites like Facebook, Instagram, reviews etc.<\/span><textarea name=\"textarea-3\" placeholder=\"\" id=\"forminator-field-textarea-3_6ac2f138e170d\" class=\"forminator-textarea\" style=\"--forminator-textarea-min-height:140px;\" aria-describedby=\"forminator-field-textarea-3_6ac2f138e170d-description\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"html-1\" class=\"forminator-field-html forminator-col forminator-col-12  BlackText\"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-1\"><p>I will prepare a mock-up demo using the information on your website so you can hear how an AI recpeitonist would answer your calls.&nbsp;<\/p>\n<p>Meanwhile, <a href=\"https:\/\/jgmleonard.com\/lawyer\/ai-receptionist-for-lawyers-demo\/\">check out this page<\/a>.<\/p><\/div><\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">Submit<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"e4aae8f70f\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/lawyer\/wp-json\/wp\/v2\/posts\/65438\" \/><input type=\"hidden\" name=\"form_id\" value=\"65626\"><input type=\"hidden\" name=\"page_id\" value=\"65438\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/jgmleonard.com\/lawyer\/lawyers-stop-using-voicemail\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><\/form><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Lawyers &#8211; stop using voicemail \u00a0\u00a0 80% of potential clients will NOT leave a voicemail and 35% of law firms never call back. This is costing most law firms a lot of money. https:\/\/www.legalnavigator.ai\/post\/silent-lines-new-study-shows-35-of-calls-to-law-firms-now-go-unanswered One undeniable challenge for law firms is that voicemail can hinder communication when prospective clients call. Although it may not always [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"elementor_canvas","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[342,347,1],"tags":[],"class_list":["post-65438","post","type-post","status-publish","format-standard","hentry","category-all-lawyer-articles","category-general-website-information","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lawyers - stop using voicemail - Lawyer websites by Joseph Leonard<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jgmleonard.com\/lawyer\/lawyers-stop-using-voicemail\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lawyers - stop using voicemail - Lawyer websites by Joseph Leonard\" \/>\n<meta property=\"og:description\" content=\"Lawyers &#8211; stop using voicemail \u00a0\u00a0 80% of potential clients will NOT leave a voicemail and 35% of law firms never call back. 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This is costing most law firms a lot of money. https:\/\/www.legalnavigator.ai\/post\/silent-lines-new-study-shows-35-of-calls-to-law-firms-now-go-unanswered One undeniable challenge for law firms is that voicemail can hinder communication when prospective clients call. Although it may not always [&hellip;]","og_url":"https:\/\/jgmleonard.com\/lawyer\/lawyers-stop-using-voicemail\/","og_site_name":"Lawyer websites by Joseph Leonard","article_published_time":"2026-09-17T19:42:14+00:00","article_modified_time":"2026-09-18T02:30:46+00:00","og_image":[{"url":"https:\/\/jgmleonard.com\/lawyer\/wp-content\/uploads\/2026\/09\/hire-a-receptionist.jpg","type":"","width":"","height":""}],"author":"joel","twitter_card":"summary_large_image","twitter_misc":{"Written by":"joel","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/jgmleonard.com\/lawyer\/lawyers-stop-using-voicemail\/#article","isPartOf":{"@id":"https:\/\/jgmleonard.com\/lawyer\/lawyers-stop-using-voicemail\/"},"author":{"name":"joel","@id":"https:\/\/jgmleonard.com\/lawyer\/#\/schema\/person\/72af83d50dfb3ba8332c40a0bb75e187"},"headline":"Lawyers &#8211; stop using voicemail","datePublished":"2026-09-17T19:42:14+00:00","dateModified":"2026-09-18T02:30:46+00:00","mainEntityOfPage":{"@id":"https:\/\/jgmleonard.com\/lawyer\/lawyers-stop-using-voicemail\/"},"wordCount":581,"publisher":{"@id":"https:\/\/jgmleonard.com\/lawyer\/#organization"},"image":{"@id":"https:\/\/jgmleonard.com\/lawyer\/lawyers-stop-using-voicemail\/#primaryimage"},"thumbnailUrl":"https:\/\/jgmleonard.com\/lawyer\/wp-content\/uploads\/2026\/09\/hire-a-receptionist.jpg","articleSection":["ALL LAWYER ARTICLES","General website information"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/jgmleonard.com\/lawyer\/lawyers-stop-using-voicemail\/","url":"https:\/\/jgmleonard.com\/lawyer\/lawyers-stop-using-voicemail\/","name":"Lawyers - stop using voicemail - Lawyer websites by Joseph Leonard","isPartOf":{"@id":"https:\/\/jgmleonard.com\/lawyer\/#website"},"primaryImageOfPage":{"@id":"https:\/\/jgmleonard.com\/lawyer\/lawyers-stop-using-voicemail\/#primaryimage"},"image":{"@id":"https:\/\/jgmleonard.com\/lawyer\/lawyers-stop-using-voicemail\/#primaryimage"},"thumbnailUrl":"https:\/\/jgmleonard.com\/lawyer\/wp-content\/uploads\/2026\/09\/hire-a-receptionist.jpg","datePublished":"2026-09-17T19:42:14+00:00","dateModified":"2026-09-18T02:30:46+00:00","breadcrumb":{"@id":"https:\/\/jgmleonard.com\/lawyer\/lawyers-stop-using-voicemail\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/jgmleonard.com\/lawyer\/lawyers-stop-using-voicemail\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/jgmleonard.com\/lawyer\/lawyers-stop-using-voicemail\/#primaryimage","url":"https:\/\/jgmleonard.com\/lawyer\/wp-content\/uploads\/2026\/09\/hire-a-receptionist.jpg","contentUrl":"https:\/\/jgmleonard.com\/lawyer\/wp-content\/uploads\/2026\/09\/hire-a-receptionist.jpg","width":783,"height":444},{"@type":"BreadcrumbList","@id":"https:\/\/jgmleonard.com\/lawyer\/lawyers-stop-using-voicemail\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/jgmleonard.com\/lawyer\/"},{"@type":"ListItem","position":2,"name":"Lawyers &#8211; 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stop using voicemail \u00a0\u00a0 80% of potential clients will NOT leave a voicemail and 35% of law firms never call back. This is costing most law firms a lot of money. https:\/\/www.legalnavigator.ai\/post\/silent-lines-new-study-shows-35-of-calls-to-law-firms-now-go-unanswered One undeniable challenge for law firms is that voicemail can hinder communication when prospective clients call. Although it may not always&hellip;","_links":{"self":[{"href":"https:\/\/jgmleonard.com\/lawyer\/wp-json\/wp\/v2\/posts\/65438","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jgmleonard.com\/lawyer\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jgmleonard.com\/lawyer\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jgmleonard.com\/lawyer\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jgmleonard.com\/lawyer\/wp-json\/wp\/v2\/comments?post=65438"}],"version-history":[{"count":0,"href":"https:\/\/jgmleonard.com\/lawyer\/wp-json\/wp\/v2\/posts\/65438\/revisions"}],"wp:attachment":[{"href":"https:\/\/jgmleonard.com\/lawyer\/wp-json\/wp\/v2\/media?parent=65438"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jgmleonard.com\/lawyer\/wp-json\/wp\/v2\/categories?post=65438"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jgmleonard.com\/lawyer\/wp-json\/wp\/v2\/tags?post=65438"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}